📚 ShortTales Support

We're here to help you with any questions or issues

Contact Us

Get in Touch

Have a question, need help, or want to report an issue? We'd love to hear from you!

Email: alonazulay8@gmail.com

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I subscribe to ShortTales Premium?

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Open the ShortTales app and tap "Upgrade to Pro" or "Manage Subscription" in the menu. You'll see our subscription options and can choose the plan that works best for you.

How do I cancel my subscription?

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You can manage your subscription directly through your device settings:

iPhone/iPad: Settings → [Your Name] → Subscriptions → ShortTales → Cancel Subscription

You'll continue to have access until the end of your current billing period.

How do I restore my purchase?

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If you're signed in with the same Apple ID you used to purchase, your subscription will automatically restore when you open the app. Make sure you're signed in to the App Store with the correct Apple ID.

What's included in ShortTales Premium?

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Premium includes unlimited access to all stories, ad-free reading, offline reading capability, and exclusive premium content. You'll also get new stories added regularly.

Can I read stories offline?

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Yes! With a Premium subscription, you can download stories to read offline. Just tap the download icon on any story to save it for offline reading.

How do I save my favorite stories?

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While reading a story, tap the heart icon to add it to your favorites. You can access all your favorite stories from the main menu.

I'm having trouble with the app. What should I do?

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Try these steps:

1. Close and restart the app

2. Make sure you have the latest version from the App Store

3. Check your internet connection

4. If issues persist, contact us at alonazulay8@gmail.com

How often are new stories added?

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We regularly add new stories to keep your reading experience fresh and exciting. New content is typically added weekly.

About ShortTales

ShortTales is your daily story companion, bringing you captivating short stories designed for readers of all ages. Whether you're looking for bedtime stories, quick reading breaks, or quality content for your family, ShortTales has something for everyone.

Our mission is to make reading accessible, enjoyable, and convenient for everyone. With a beautiful interface, curated content, and features like offline reading, ShortTales makes it easy to discover and enjoy great stories anytime, anywhere.

Privacy Policy

Last updated: 2026. This Privacy Policy describes how ShortTales ("we", "our", or "us") collects, uses, and shares your information when you use our app.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (email, name)
  • Payment information (processed securely through Apple)
  • Reading preferences and history
  • Device information and usage data

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your transactions
  • Send you technical notices and support messages
  • Communicate with you about products, services, and events
  • Improve our app and user experience
  • Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners with your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at alonazulay8@gmail.com.